Dhaka
Dhaka Support Desk
Language: Bengali, English
Contact: crickex Login Open a support ticket
Hours: 10am to 8pm, Bangladesh time
Regional crickex contact information
Separate support for 3 regions
Chittagong
Chittagong Help Line
Language: Bengali, simple local speech
Contact: crickex Help View page instructions
Hours: 11am to 7pm, Bangladesh time
Sylhet
Sylhet help line
Language: Bengali, English if needed
Contact: crickex App Send quick notes from app
Hours: 9am to 9pm, Bangladesh time
Two reliable channels at all times
No 24-hour path, but essential channels stay open always
Help Center
crickex Help Center
Here common questions, login issues, and account verification are together
Language: Bengali
Usage: Help Center See solution in 2 steps
In-app
crickex App Messaging
From within the app you can send files, screenshots, and notes
Language: Bengali, English
Usage: crickex Download Visit page and install
Contact information and quick response
See 4 task details at a glance
Response speed
Answers arrive within 15 minutes for common questions
Supported languages
Bangla first, English later; simple sentences are more useful
Local payment
Small questions about bKash, Nagad, and Rocket are accepted
User base
60,513 active users rely on this service
4 simple steps
Proceed calmly and problems decrease
1
Login
crickex Login Open an account
2
Describe the problem
Say in one line what's stuck
3
Send a screenshot
Pictures make it easier to understand
4
View follow-up
Update arrives in the same thread
crickex Support: 3 questions about language
Will help be available if you speak in Bengali?
Yes, if you write in Bengali, the team answers in plain language; Dhaka and nearby users use this most.
Will there be a problem if you don't know
No, a short Bengali message will do when desired. Help Center You can read.
How can I ask about local payments?
Enter the name of the one you are using, say it directly.